Get in Touch With Us
Whether you have a question about one of our reviews, want to flag an inaccuracy, or are looking for guidance on responsible gambling resources, this page explains how to reach the team behind sino-global.com and what happens after you do.
How to Reach Us
Email is the most direct way to contact us. Every message is read by a real person, and we aim to respond within two working days. Please write to us at [email protected].
To help us get back to you faster, include a brief description of your enquiry in the subject line — for example, whether it relates to a specific casino review, a correction, or a partnership proposal. The more context you give us upfront, the sooner we can direct your message to the right person.
What You Can Contact Us About
We welcome messages from readers, operators and organisations alike. The most common reasons people get in touch include:
- Questions about our reviews — If you want to know more about how we assess a particular casino, what a rating means, or how payout speeds are evaluated, ask us directly.
- Corrections and factual updates — Accuracy matters to us. If you spot something that looks out of date — a bonus figure that has changed, a payment method no longer offered, or a licensing detail that needs updating — please tell us. We take every flag seriously.
- Content suggestions — Is there a topic you would like us to cover? A type of casino, a payment method, or a question about US online gambling law that our existing pages do not answer? We genuinely read these suggestions when planning new content.
- Responsible gambling concerns — If you or someone you know is finding it hard to stay in control of their gambling, mention this in your message. We will point you toward appropriate support services, including the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day.
- Commercial and partnership enquiries — If you represent a brand and would like to discuss how we work with operators, please introduce yourself and outline your proposal. We will pass it to the relevant member of the team.
What Happens After You Write to Us
There are no automated responses here. When your email arrives, a member of our team reads it and decides how best to help. Our target turnaround is two working days. During busier periods it may take a little longer — we appreciate your patience and will always follow up.
If your message relates to a factual correction and we verify it, we will update the relevant page and, where appropriate, let you know that the change has been made.
A Note on How We Work
sino-global.com is an independent comparison site covering real-money online casinos available to US players. Our editorial team researches and reviews casinos based on criteria that matter to players — payout speeds, licensing, game selection, payment options and bonus terms. We may earn commission when a reader follows a link to a casino and registers, but commercial relationships do not determine our rankings or ratings.
All casinos featured on this site are reviewed for licensing and regulatory standing. US players should be aware that legal online casino gambling is only available in states where it has been explicitly authorised, and that eligibility requirements — including a minimum age of 21 in most jurisdictions — apply. If you have questions about the legal landscape in your state, our content is a starting point, but we always recommend checking with your state's gaming regulator directly.
For a wider look at the options we cover, our best non-GamStop casinos page may be a useful reference if you are exploring alternatives beyond the mainstream US market.
Responsible Gambling — Getting Support
We are committed to providing content that helps people make informed decisions. That includes being clear about the risks of gambling. If your contact relates to a gambling problem — your own or someone else's — here are resources that can help right now:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous: gamblersanonymous.org — peer support groups across the US
- National Council on Problem Gambling: ncpgambling.org — treatment referrals and self-help tools
Most regulated online casinos also offer self-exclusion programmes, deposit limits and session timers. If you need help accessing these tools on a specific platform, include the casino name in your message and we will do our best to point you in the right direction.
Our Editorial Team
Content on sino-global.com is researched and written by our editorial team. The reviews and comparisons you read on this site are produced by writers with a focus on accuracy, transparency and practical usefulness for US players. Farah Qureshi leads our editorial work and oversees the accuracy and fairness of the content we publish.
If you have a question specifically about editorial decisions — why a casino was ranked where it was, how a rating was reached, or how we handle corrections — Farah's team is the right contact. Use the email address above and mark your subject line as an editorial enquiry.
Before You Send — A Few Things Worth Knowing
- We do not offer legal advice. For questions about gambling laws in your state, contact your state gaming commission.
- We are not affiliated with the casinos we review. We cannot access your account, process withdrawals or resolve disputes on your behalf.
- If you have a dispute with a casino, contact that casino's customer support first. Most regulated operators are required to have a complaints process. If you remain unsatisfied, your state's gaming regulator is the appropriate escalation point.
- We do not respond to unsolicited link-building requests or bulk outreach.
Thank you for taking the time to read this page. We look forward to hearing from you.